Peace of mind with Scenic

We appreciate that you have invested a lot of time into planning your holiday and we want to reassure you that with Scenic, you can book and travel with confidence. 

The Scenic Difference 

As proudly Australian-founded company, for over 34 years, the pursuit of wonder has led us to search more than 60 countries to create unique luxury itineraries.  

The Small Ship Experience: The benefits of small ship river cruising and ocean discovery voyages.

River Cruising

When it comes to the waterways of Europe and South East Asia and the ships that navigate them, size matters. Scenic’s Space-Ships are custom designed to navigate these rivers, with up to 163 guests in Europe and up to 68 guests in Asia. Our ships provide a more personalised and spacious environment for guests to relax and enjoy a truly all-inclusive luxury experience.  

Scenic Eclipse

Scenic Eclipse, The World’s First Discovery Yacht™, offers an ultra-luxury experience that was previously unimaginable, with a selection of 10 world-class dining venues, thoughtful well-being facilities and discovery experiences. We’ve implemented one of the highest space-to-guest ratios# in the industry with no more than 228 guests on board in non-polar regions. 

Handcrafted Land Journeys

Scenic’s handcrafted land journeys are meticulously designed to encapsulate the extraordinary wonders of the destinations through all-inclusive sightseeing and the services of a dedicated Tour Director and knowledgeable local guides. Our Australia land journeys have been tailored in 2021/22 to cater for 24 guests while our Canada tours are available for up to 36 guests. 

Flexible Booking Offers

For extra peace of mind take advantage of our Flexible Booking Policy, complimentary Deposit Protection Plan and Reduced Deposit^. 
  • Flexible Booking Policy
    With our Flexible Booking Policy you can defer your travel plans by transferring to an alternate departure date or itinerary up to 60 days prior to your cruise commencing* with no Scenic fees (third party fees may apply). This policy is available for new 2021 and 2022 bookings. (Excludes Russia cruises and tours, South America, Australia and New Zealand tours.^ )
  • Complimentary Deposit Protection Plan
    For a limited time complimentary Deposit Protection Plan has been included for extra peace of mind. This offer is available for new 2021 and 2022 bookings. (Excludes Russia cruises and tours, South America, Egypt & Middle East, Africa, Australia, New Zealand, Korea and Japan tours.^)
  • Reduced Deposit
    Secure your River Cruise and Land Journey from just $500 per person with 50% off your deposit amount until 30 November 2020. This offer is valid for new 2021 and 2022 bookings. Excludes Scenic Eclipse voyages.^
  • Add Risk-Free Platinum Protection Plan†
    Take advantage of our Platinum Protection Plan (“PPP”) for $395pp for 2022 river cruising or $595pp per person for Scenic Eclipse 2022/23 voyages. By adding this plan, you are covered if you unable to travel due to health reasons, or your travel plans are impacted by COVID-19, up to 31 days prior to departure with a 100% refund (less airline cancellation fees and PPP cost), or a 70% refund between 15 and 30 days prior to departure (less PPP cost). For full terms please refer to

Travel with Confidence

Whilst the world may have changed, our commitment to our guests, the guest experience and their health, safety and wellbeing remains our key priority.  

Scenic Group works closely with the Cruise Lines International Association (CLIA), Council of Australian Tour Operators (CATO), local, State and Federal governments to ensure our protocols meet and exceed the latest regulatory requirements. In addition we are implementing the newest insights that help us to safeguard the health and safety of our guests and staff, while ensuring a truly wonderful guest experience.

We continuously update our protocols to safeguard both the health and the experience of our guests.

^Flexible Booking Policy 
To ensure guests can book with confidence, for eligible new 2021 or 2022 bookings, Scenic Group is including a flexible booking policy which allows guests to defer travel and transfer to an alternate departure or itinerary up to 60 days prior to travel*, with no Scenic Group fee’s (3rd party fees may apply). Please note, final payment due date will remain as per standard booking conditions; however, this flexible policy allows changes to be made up to 60 days prior to travel*  *Excludes Russia, South America, Australia and New Zealand tours. Excludes North America 2022 tours.
^Deposit Protection Plan: 

Complimentary Deposit Protection Plan (DPP) has been included for 2021 and 2022 Scenic Eclipse, Scenic Europe and South East Asia River Cruises and 2021 North America tours booked before the specified offer end date. This offer applies to new bookings only as is not applicable for re-bookings made with a Future Travel Credit voucher.   The Complimentary DPP is not available on Russian cruise tours, Amazon and Galapagos cruises Dalmatia cruises, Australia and New Zealand tours, Africa tours, Egypt & Middle East cruise tours, Japan, China and Korea tours. Further information the DPP.

†Platinum Protection Plan:

The Platinum Protection Plan (“PPP”) is available for new river and ocean cruising bookings for travel after 1 January 2022 for Scenic and Emerald Cruises (“Eligible Booking”). The PPP must be purchased together with the Eligible Booking at time such booking is made and may not be added at a later date. The PPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises or land tours and the PPP is also not available to new bookings using a Future Travel Credit. If you have purchased the PPP with an Eligible Booking, and your Eligible Booking is cancelled due to a one or more Prescribed Reasons, any time on or before 31 days prior to your prior to the date your journey commences with Us, including flight arrangements, we will refund all money paid on your Eligible Booking, less the PPP Fee, airline cancellation fees, if any and travel agent administration fees; or if cancellation occurs at any time on or after 30 days but no later than 15 days prior to your prior to the date your journey commences with Us, including flight arrangements due to one or more Prescribed Reasons, we will refund 70% of the money paid on your Eligible Booking, after deducting the PPP Fee and travel agent administration fees. If you have booked a cruise with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the refund amount if flights have been ticketed. The PPP is not an insurance policy and does not, nor is it intended to, replace any travel insurance or cancellation and interruption insurance. For full terms please see