General Information & Conditions.
Please read carefully before booking.
These terms and conditions are additional to the terms and conditions contained in Scenic South East Asia River Cruising 2021/2022 brochure and on scenic.com.au/terms
. All bookings are subject to Scenic’s full terms and conditions. Please refer to full brochure for relevant cruise and tour departure dates, itinerary and fares. All offers are applicable for new bookings made before 31 July 2021 in conjunction with itineraries in the Scenic South East Asia River Cruising 2021/2022 brochure for travel dates from 1 January 2022 onwards for Scenic Spirit and for Scenic Aura. Prices are in Australian Dollars.
#Super Earlybird Offers
#Complimentary Suite Upgrade
Super Earlybird Offer of an automatic upgrade to Cat RD suite (Scenic Spirit) and Cat A Suite (Scenic Aura) is strictly limited, for new bookings only and will be withdrawn once sold out or at 31 July 2021, whichever occurs first. This offer is available on all departures 13 days and over (Scenic Spirit) and 14 Days and over (Scenic Aura) departing after 1 January 2022, listed in 2021/2022 brochure. This offer is not be combinable with any other offers including not available for bookings using a Future Travel Credit (FTC) Voucher. Full payment is due 12 months prior to departure for Super Earlybird Offers to apply. For cruises booked within 12 months of departure, full payment is required at time of booking. Once sold out or if full payment is not received by the due date, the remaining standard Earlybird Offers, Scenic Savings or best available offer will apply.
$1,000 Air Credit per person - Book any journey to Indochina for 13 days or longer or Myanmar of 14 days or longer to receive an Air Credit of $1,000 per person. This offer can be combined with other offers except the Super Earlybird Offer.
*Early Booking Discount
The Early Booking Discount amount of $300 per person is subtracted from the listed price in the 2021/2022 South East Asia Cruising Brochure to determine amount payable. Offer is strictly limited and will be withdrawn once sold out or at 31 July 2021, whichever occurs first. This offer is available on all departures after 1 January 2022 listed in 2021/2022 brochure. This offer can be combined with other offers except the Super Earlybird Offer.
A non-refundable deposit of $500 per person is due within 7 days of booking if booked prior to 31 July 2021. This offer can be applied to Super Earlybird and Earlybird Offers.
‡Flexible Booking Policy
To ensure guests can book with confidence, for all new 2022/2023 bookings Scenic Group are including a Flexible Booking Policy which allows guests to defer travel and transfer to an alternate departure or itinerary or cancel up to 60 days prior to travel, with no Scenic Group fees (3rd party fees may apply). For cancellations, the value of the booking will be applied as a Future Travel Credit (FTC) which is valid for 24 months. This flexible booking and cancellation policy excludes Russia, Canada, South America, Australia and New Zealand land touring. Please note, final payment due date will remain as per booking conditions; however, this flexible policy allows changes to be made up to 60 days prior to travel.
^Deposit Protection Plan
Complimentary Deposit Protection Plan (DPP) has been included for 2022 River Cruises booked before 31 July 2021. The DPP is provided at a cost of $125 per person per tour or cruise, $200 per person per tour or cruise on Emerald Azzurra voyages and $250 per person per cruise on Scenic Eclipse voyages. The DPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises and Dalmatia cruises. Where You cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation. If Your tour or cruise is suspended the terms and conditions of the suspension will be applicable to Your booking and the cost of the DPP and all funds being held will be moved into a Future Travel Credit. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit. If You do not rebook within 24 months, or utilise all of Your Deposit, it will be forfeited. If You have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.
Policy is effective for new bookings made from 29 June 2021.
†Platinum Protection Plan
The Platinum Protection Plan (“PPP”) is available for new river and ocean cruising bookings for travel after 1 January 2022 for Scenic and Emerald Cruises (“Eligible Booking”). The PPP must be purchased together with the Eligible Booking at time such booking is made and may not be added at a later date. The PPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises or land tours and the PPP is also not available to new bookings using a Future Travel Credit. If you have purchased the PPP with an Eligible Booking, and your Eligible Booking is cancelled due to a one or more Prescribed Reasons, any time on or before 31 days prior to your prior to the date your journey commences with Us, including flight arrangements, we will refund the cost of your Eligible Booking, less the PPP Fee, airline cancellation fees, if any and travel agent administration fees; or if cancellation occurs at any time on or after 30 days but no later than 15 days prior to your prior to the date your journey commences with Us, including flight arrangements due to one or more Prescribed Reasons, we will refund 70% of the cost of your Eligible Booking, after deducting the PPP Fee and travel agent administration fees. If you have booked a cruise with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the refund amount if flights have been ticketed. The PPP is not an insurance policy and does not, nor is it intended to, replace any travel insurance or cancellation and interruption insurance. For full terms please see scenic.com.au/ppp