Phoning home from hotels is expensive. All hotels will add a service charge to the cost of any phone calls you make from your room which can be very high. Ship-to-shore telephone calls can also be extremely expensive. It is always cheaper for you to use public telephones. If you decide to make a direct call to Australia – always remember to dial the international access code 00 followed by the country code 61 (Australia), the area code (without the 0) and your phone number. Local phone cards are available at tobacco stores, kiosks and post offices.
Canada, Alaska & USA:
The international telephone services are generally of excellent standard but it is important to remember that telephone calls from hotels are surcharged. Ship-to-shore telephone calls can also be extremely expensive.
Phone cards like Bravo, Chit Chat and Mega are the most efficient and economical way to call home. They can be purchased in Victoria and Vancouver at convenience stores and tourist information centres in $5, $10 or $20 options.
To make reverse charges or collect phone calls to Australia while in Canada or the United States, please dial the relevant phone number listed below. The operator will assist you with your preferred charge type.
In Canada: 1800 663 0683 (Teleglobe)
In the United States: 1800 682 2878 (AT&T) or 1800 676 0061 (Sprint)
South America & Antarctica:
The international telephone services in South America have traditionally been government operated and have delivered poor systems and service. Many countries have now privatised their phone systems, choosing high charges over poor service, but sometimes getting both. It is also important to remember that telephone calls from hotels are surcharged and it is sometimes cheaper to make a reverse charges call. It is always cheaper for you to use public telephones.
International telephone services are generally of excellent standard in Africa but please be aware that telephone calls from hotels are surcharged. Public telephones are available throughout Africa and 'International Call Cards' may be purchased at newsstands or tobacco shops.
International calls are cheaper after 20.00 and before 8.00 from Monday to Friday, and between 20.00 on Friday and 8.00 on Monday. Please Note: the majority of your East African hotels will not have telephone services.
Asia & India:
China - The international telephone services from China have improved over the years but are still not of our standard. Phone cards like China Call Back II Phone Card and Two-Way Phone card are the most efficient and economical way to call home.
India - There are many ISD booths all over India and the call rate to make international calls is relatively inexpensive.
Vietnam and Cambodia - The international telephone services have improved over the years but are still not of our standard.
Public telephones are available throughout New Zealand. Most public phones take cards purchased from bookstalls and newsagents, with a minimum value of NZ$2. Some public phones also accept credit cards, but very few accept coins. Please note: mobile phone coverage in some parts of New Zealand is limited due to the remote areas we will be travelling.